Help Center / Domain Names

How to Setup CNAME Records

Updated: November 27, 2023

  A Canonical Name or CNAME record is a type of DNS record that maps an alias name to a true or canonical domain name. CNAME records are typically used to map a subdomain such as www or mail to the domain hosting that subdomain's content.

In this guide, we will show you how to create or update CNAME Records.

Step 1

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Cpanel Login Screen

Log into your cPanel Account.

Step 2

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cPanel Zone Editor

Scroll down to Domains section and click on the Zone Editor icon.

Step 3

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CNAME Record

Click on the +CNAME RECORD button and a prompt dialog will appear.

Step 4

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CNAME Record Prompt

Once the prompt dialog appears, enter the name and cname record.

For the Name field, simply enter only the sub name as the form will auto-fill the entire
subdomain name. For example, enter contact and the form will auto-fill to

Next, enter the unique CNAME record into the CNAME field and click ADD A CNAME RECORD.


Please keep in mind that your subdomain will not be visible on the internet instantly.
This process is called propagation and can take up to 48 hours, thus most often the nameservers will
resolve within hours.