Help Center / Website Error

How to Fix the DNS_PROBE_FINISHED_NXDOMAIN Error


Encountering error messages while browsing can be frustrating, especially when they impede your ability to access websites. One common error that users often face is: "DNS_PROBE_FINISHED_NXDOMAIN."

This error indicates that the DNS lookup failed because the domain name does not exist. However, resolving this issue is typically straightforward, involving a few troubleshooting steps. In this guide, we'll explore various methods to fix the DNS_PROBE_FINISHED_NXDOMAIN error and get you back online quickly.




Understanding the Error:

Before diving into the solutions, it's essential to understand what the DNS_PROBE_FINISHED_NXDOMAIN error means.
DNS, or Domain Name System, is responsible for translating human-readable domain names into IP addresses that computers can understand. When you encounter this error, it means that your browser was unable to resolve the domain name you entered into an IP address, usually because the domain doesn't exist.




Troubleshooting Steps


Check the URL:

Sometimes, the error occurs simply because of a typo in the URL.
Double-check the website address you entered to ensure there are no spelling mistakes or extra characters.




Clear Browser Cache and Cookies:

Cached data and cookies stored in your browser can sometimes cause DNS-related issues.
Clearing your browser's cache and cookies can resolve these problems.
To do this, go to your browser's settings or preferences and find the option to clear browsing data.




Flush DNS Cache

For Windows:
Open the Command Prompt as an administrator.
Type the command "ipconfig /flushdns" and press Enter.


For macOS:

Open the Terminal.
Type the command "sudo killall -HUP mDNSResponder" and press Enter.
Enter your administrator password if prompted.




Change DNS Servers:

Your ISP's DNS servers may be experiencing issues or may not be reliable.
Switching to a different DNS provider like Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1 and 1.0.0.1)
can often resolve DNS-related problems.
You can change your DNS settings in your computer or router's network settings.




Restart DNS Client Service:

Sometimes, restarting the DNS Client service can fix DNS-related errors. Follow these steps:
Press Windows + R, type "services.msc" and press Enter.
In the Services window, locate "DNS Client."
Right-click on it and select "Restart."




Disable VPN or Proxy:

If you're using a VPN or proxy server, try disabling it temporarily to see if it resolves the issue.
VPNs and proxies can sometimes interfere with DNS resolution.




Check Firewall and Antivirus Settings:

Your firewall or antivirus software may be blocking the connection to certain websites, causing DNS errors.
Temporarily disable these programs or add exceptions for the affected websites to see if it resolves the issue.




Conclusion:

Encountering the DNS_PROBE_FINISHED_NXDOMAIN error can be frustrating, but it's usually a minor issue that can be
resolved with a few simple troubleshooting steps.

By following the methods outlined in this guide, you can quickly diagnose and fix the problem, getting you
back online and browsing without interruptions.

If the error persists despite trying these solutions, consider contacting your ISP for further assistance.